Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Product gets worse every year
on April 15, 2026
Posted by: Not sure what this is 2
from MD
This product gets worse every year. It seems it is counting on customers coming back because all our info is already in it, but at some point even that will not be worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works great
on April 15, 2026
Posted by: Dlhlwh
from Oklahoma
Very easy to use I have used this program for several years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Glitches galore, no product help available.
on April 15, 2026
Posted by: ermick
from Texas
So many glitches, and zero help. We won't be using again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good product
on April 15, 2026
Posted by: bmw21451
from ca
Prefer the old format where I can select documents to review
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Latest version still needs work
on April 15, 2026
Posted by: Dennis1940
from California
I have been a satisfied TurboTax user for 17 years! This year's product (my first download versus CD) was very different. It was not as intuitive. It had less on-screen options. It required too much returning and going through completed pages to go to where I left off or wanted. It was less informative. On the other hand the connections were faster, the computations more complete, etc. I was a bit dismayed on looking at the completed return to see they had messed up my name! The first item on the return! Still a work in progress, I guess.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
eat your spinach
on April 15, 2026
Posted by: ohms33
from Virginia
have a list of items you will need to reference for taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tool
on April 15, 2026
Posted by: Anonymous
from Texas
Excellent tool to file your taxes highly recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than other sources
on April 15, 2026
Posted by: DAOGOLFS
from RHODE ISLAND
HAVE USED IN PRIOR YEARS AND FOUND IT VERY HELPFUL!
Written by a customer while visiting turbotax.intuit.com