Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Yahoo Taxes are finished for 2025
on April 15, 2026
Posted by: Zekemark
from PA
my questions were answered quickly by AI and step by step process was easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Donation listing is terrible
on April 15, 2026
Posted by: lkjasdlkjfslkfjlsdkj
from CA
Dealing with the new system for donations was terrible. Please revert back to last year's system that included pricing from craigslist. Breaking down each donation by type and per donation date took me hours. If I'm paying $200 for a service that should be free, you should at least make my life easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
timesaver
on April 15, 2026
Posted by: tbug17jones
from ohio
doesn't seem to have all topics for certain questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mr
on April 15, 2026
Posted by: Mulhouse
from Texas
Fast and easy no hassles and great updates and good response time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 15, 2026
Posted by: Charcharlarlar
from Kansas
It helps so much to do self employed taxes with TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME .
on April 15, 2026
Posted by: DSJAKE
from WISCONSIN
GREAT EXPERIENCE DOING MY TAXES WITH TURBO TAX APP.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 Stars for 2025
on April 15, 2026
Posted by: BG1111
from Connecticut
Turbo Tax 2025 was wonderful to use. We are not "tax saavy", Everything was explained well, and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank goodness for Turbo Tax
on April 15, 2026
Posted by: Kelso7840
from NC
Self-prepared, but the help section was very helpful
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com