Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
scam
on April 15, 2026
Posted by: thescammed1
from tx
worst experience i paid and this crap still wasn't done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
become dumb
on April 15, 2026
Posted by: youknowwhokris
from ca
I sold my house 2024, but i can't change it at turbotax. so frustrated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive for no reason
on April 15, 2026
Posted by: SamDoesntLikeTaxes
from Connecticut
Insane it costs $240 to file my taxes using this service online. I'd rather go through the trouble of doing manually myself next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super good
on April 15, 2026
Posted by: iz_alex
from New York
This was great, the service was fast and formation present was clear enough to understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 15, 2026
Posted by: Teetoe21
from Texas
The experience was overall positive. I was able to get questions answered quickly and in language that I could understand. That was quite helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've used turbo tax for years and it's great
on April 15, 2026
Posted by: sam1958
from NC
it makes my life easier. i trust it and will keep using it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Survey
on April 15, 2026
Posted by: JamieJord
from Pa
Raven was clear, concise and fixed my issue. Thank
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on April 15, 2026
Posted by: Call me Klaus
from WA
Worked out really well for us again this year. Takes a lot of the stress out of filing.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com