Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great
on January 26, 2026
Posted by: glwd
from Wisconsin, WI
I have used Turbo Tax for several years. It is easy to use and provides guidance in the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on January 26, 2026
Posted by: Frank3754895409450
from Florida
The software worked as intended. The expense is a bit ridiculous but it does what it's supposed to.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: dandan14031403
from California
I've been doing my taxes for over 25 years using turbo tax. I love it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Annual Tax Returns
on January 26, 2026
Posted by: TaxesDoneAgain1234
from Pennsylvania
We have used Turbo Tax for a number of years (more then 10) and have never had an issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on January 26, 2026
Posted by: lkdshlsdhfld
from Utah
This is predatory tactics, way too expensive and confusing. Straight up extortion.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Windows 11 Needed
on January 26, 2026
Posted by: LGRAY6942
from 45483 Hecker
Works great but your PC must be Windows 11 Compatible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online filing easier.
on January 26, 2026
Posted by: jamesk39
from AR
This year was the first year to use the online version of Turbotax instead of the Desktop version. I liked it better and think it was easier to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Veteran
on January 26, 2026
Posted by: Nickiiii1
from North Carolina
easy to use and catches errors, helps fix anything that is off. not super expensive
Written by a customer while visiting turbotax.intuit.com