Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Expensive to use!
on April 15, 2026
Posted by: CMAC80
from Pennsylvania
I have used Turbo Tax for years and love the service, but it is becoming unaffordable. I don't know that I will continue to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 15, 2026
Posted by: amshan
from Louisiana
great and easy! I will use them again! Thank you so much
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product, refined over the years
on April 15, 2026
Posted by: BryanB64
from NJ
been using it for years, love it, the amount of programming that goes into this product is outstanding.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on April 15, 2026
Posted by: Quillin Way
from Maryland
Somewhat difficult to navigate. I've used TurboTax for years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of use!
on April 15, 2026
Posted by: RynaBB
from Michigan
The software is really easy to use and the steps are easy to understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 15, 2026
Posted by: Anonymous
from temple, tx
I did talk to Durriyyah and she helped me to figure out how to add forms I need to complete my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME!
on April 15, 2026
Posted by: Jake96122
from North Carolina
The features streamlined and quickly helped me complete my 2025 taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Forms not updating
on April 15, 2026
Posted by: GAArlieNc
from Georgia
After changing an answer there was a bug that would not remove the wrong worksheet. It then took 7 plus hours to conclude my filing which included me having to manually remove forms and re-do work.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com