Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
DIDNT NEED WASTE OF MONEY
on April 15, 2026
Posted by: LRCAM
from NORTH CAROLINA
TOO MUCH TROUBLE TO FILE AND PRICE CHANGES ...NEXT YEAR ILL JUST PAY SOMEONE ELSE AND SAVE MY HEADACHE. I PURCHASED THE HOME AND BUSINESS BUT WAS A WASTE OF MONEY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Military Friendly
on April 15, 2026
Posted by: K826
from AE
Not accepting APO addresses shows that you are no longer military friendly. Charging military at any point is horrible but charging a rate and then a second rate at check out is the worst business practice I have ever seen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Okay
on April 15, 2026
Posted by: Star973
from Nj
It was okay was simple to use didn’t really run into problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
like it
on April 15, 2026
Posted by: Aroderick
from Georgia
I did not work with the online experts. I can say this requirement is not helpful in feeling acomplished and finished
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Probably won't be using TurboTax next
on April 15, 2026
Posted by: tjmother
from Massachusetts
This year completing my taxes was more difficult than previous years. I had bought TurboTax at a retail store, but my computer could not support Windows 11. I was only able to complete 1 tax return and have had to pay for the rest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable TurboTax
on April 15, 2026
Posted by: Without A Hitch
from TX
Excellent tool! Thank you for generation an effective step by step process to complete yearly tax filings! Superb as always!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ehh
on April 15, 2026
Posted by: Grace08026
from nj
Torture trying to do a return fo 3 children, I shouldn't need to used different emails
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on April 15, 2026
Posted by: Priest08
from Houston, TX
Just love how easy and simple the app/program makes it for everyone. Hasn't let me down before and will definitely be using it again in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com