Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax Is Great
on April 14, 2026
Posted by: LorenP89
from NC
Very quick, efficient, and easy process. Did everything that I needed to do!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Desktop to TurboTax Online Premium
on April 14, 2026
Posted by: Lou0808
from New Jersey
I have always used the desktop version but this year I used online premium. Great experience.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
to expensive
on April 14, 2026
Posted by: kelsey213456789
from az
way to expensive very very frustrating. used to be able to buy it and do 5 free now its more expensive and u only get 1
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good
on April 14, 2026
Posted by: JBClifton
from TN
Overall very good. Used several hints and expanded descriptions to better understand.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
highly recommended
on April 14, 2026
Posted by: richied27
from new york, new york
very easy and simple to navigate
helped me navigate through what i needed
helped me navigate through what i needed
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful experience
on April 14, 2026
Posted by: ARC1847
from MN
This was an extraordinarily expensive and complicated process to file taxes for my son.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's creative
on April 14, 2026
Posted by: jsanchezg23
from maine
easy to follow while following through the steps although it can be challenging
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 14, 2026
Posted by: shymat
from 15324 Fernhill Dr
Good. Did not engage with expert help as the AI answers are helpful
Written by a customer while visiting turbotax.intuit.com