Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Belle083087
from NY
A great experience doing a self checkout. Been on Turbo for Years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: BobbieMarie
from Tx
Fast and easy. Anyone can use it. Try it and you will love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quite easy
on January 26, 2026
Posted by: Resmondoc
from FL
TurboTax made it easy to file my taxes. Will use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax has become expensive
on January 26, 2026
Posted by: Ashley 717
from BX,NY
Everything is an upcharge I'm considering changing who I do my taxes with next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Harder than it needed to be...
on January 26, 2026
Posted by: Turbotax_customer1
from Texas
Even though I clearly opted to do my taxes without extra assistance, I was repeatedly reasked the same questions over and over again. In addition, Turbo tax tried several times to get me to approve sending my information to other divisions of turbo tax for sales purposes. At one point there was actually a screen that had no obvious way to get out of it without consenting. This is not okay. I also had a very hard time finding estimated tax payment inputs even though they were on my tax return for last year and should have up automatically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
New forms
on January 26, 2026
Posted by: Maggie Lew
from Colorado
A little difficult to figure out - but okay ! Seems pretty good once you get started
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax software
on January 26, 2026
Posted by: Zyeire727
from FL
Very easy to use and the fees were very affordable
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 26, 2026
Posted by: Anonymous
from Marysville, WA
Taxes done in under an hour. Yes, it costs $100. Well worth the price
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com