Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax was easy
on April 14, 2026
Posted by: AmyGT
from Columbia, SC
Easy to use and navigate. Did report one problem with inability to scroll on the help pane info on the right side of the screen. Used Firefox browser on IBM compatible computer
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on April 14, 2026
Posted by: dhunch
from ohio
Process was very simple to complete and only took about an hour
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I'm glad I double checked my return
on April 14, 2026
Posted by: PhunkyDeluxo
from North Carolina
Turbo Tax almost had me paying $1500 i didn't owe. I won't be using them again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on April 14, 2026
Posted by: Anonymous
from California
Very helpful. I was very scared to do it on my own and it made me easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax okay
on April 14, 2026
Posted by: Nakkkk
from Texas
It needs to do most of the work for what the minimal amount of the payment is
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 14, 2026
Posted by: guyyyyy1
from ca
sooooooooooooooooooooooo sooooooooooooooooooo great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Tax Season
on April 14, 2026
Posted by: its really me
from Florida
Easy as always! Turbotax made this year as simple as possible.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome no problems with filing my taxes. was very
on April 14, 2026
Posted by: dreyc
from louisiana
wonderful able to understand, everything sraight to the punch.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com