Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,171 Reviews)
Rating breakdown 49,171 reviews
5 Stars
35,963
4 Stars
5,958
3 Stars
2,758
2 Stars
1,747
1 Star
2,745
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Useful
on April 14, 2026
Posted by: JT12340
from California
Straightforward and easy to follow instructions fro from to finish.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2026
Posted by: Ciarratkb
from Connecticut
The whole experience was made to be simple and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This year filing was easier
on April 14, 2026
Posted by: Kevin 641
from MI
Used expert last year. This year I did it myself. It was faster than previous years that I did it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is super easy
on April 14, 2026
Posted by: NikkiSD
from Texas
We use this every year to file our taxes and it is always super easy. Works great!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 14, 2026
Posted by: MMFV
from New Mexico
Easy to follow and the help section is very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Simple and efficient
on April 14, 2026
Posted by: KCSierra26
from Arizona
The AI box would pop up at times that seemed inconvenient, but I felt it was also helpful. Maybe an option in the future to use the AI or not.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is handy tool
on April 14, 2026
Posted by: BinLin
from Oregon
TurboTax is the software I have used more than 10 years. It is easy to use and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very user friendly
on April 14, 2026
Posted by: TDogg4000
from Missouri
Very user friendly and easy to walk through every step of income and deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com