Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,184 Reviews)
Rating breakdown 49,184 reviews
5 Stars
35,971
4 Stars
5,962
3 Stars
2,758
2 Stars
1,747
1 Star
2,746
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!
on April 14, 2026
Posted by: JCBergen
from Arizona
Love the ease, features and accuracy of TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bloated with AD Ware
on April 14, 2026
Posted by: You Know Jr
from Texas
Saturated with marketing and up sales. Pricing is already inflated from previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AI help is very useful and surportive.
on April 14, 2026
Posted by: APC25
from NM
this is our first time use the online turbo tax. i especially like the AI feature which explained a lot of questions i asked during the prepairing. i will continue to use online turbo tax and hopefully it will be more advanced next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on April 14, 2026
Posted by: scantor2025
from Idaho
Always easy to use since 1981, Thank you TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on April 14, 2026
Posted by: tsunami4
from ut
It created an overall good experience. I found the interface easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes life easier!
on April 14, 2026
Posted by: Dash2155
from California
I use Turbo Tax every year to do my own personal taxes. It is intuitive and the experts are always there if you do get a bit confused. I find the online help very useful as well. I especially like that most of my tax documents can be imported from my financial institutes so I don't have to key them in. Great product!
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great App
on April 14, 2026
Posted by: MsLolaB
from Atlanta, GA
Thankful its easy to navigate. Love the access to speak with a real person.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent & the best product availabl
on April 14, 2026
Posted by: DenD75
from California
This is an excellent product !!!
Very accurate, extremely easy to use, great explanations.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com