Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,184 Reviews)
Rating breakdown 49,184 reviews
5 Stars
35,971
4 Stars
5,962
3 Stars
2,758
2 Stars
1,747
1 Star
2,746
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Walked me through every step of the way!
on April 14, 2026
Posted by: JenniLynn25
from Indiana
The whole process was surprisingly easy! I will definitely use TurboTax Online again next year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mike's Comments
on April 14, 2026
Posted by: MSQ52
from New Jersey
It was easy to use. I would like the feature that allows you to look at the forms. Makes it easy when correcting errors.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on April 14, 2026
Posted by: D3SAI
from New Jersey
Very easy to fill out the different section and explained why the results were what they were.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick to submit and easy to use!
on April 14, 2026
Posted by: carvanova
from Texas
Experience while using the software was quick and easy to use. It automatically reviewed and checked all the gaps I may have missed. It automatically pulled the forms I needed and was accurate. Support was always available to me whenever I needed it and explained any concerns I had during the process. I would recommend the software to someone that is new to filing on their own and let the software handle the difficult stuff.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Is Great
on April 14, 2026
Posted by: LorenP89
from NC
Very quick, efficient, and easy process. Did everything that I needed to do!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Desktop to TurboTax Online Premium
on April 14, 2026
Posted by: Lou0808
from New Jersey
I have always used the desktop version but this year I used online premium. Great experience.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
highly recommended
on April 14, 2026
Posted by: richied27
from new york, new york
very easy and simple to navigate
helped me navigate through what i needed
helped me navigate through what i needed
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful experience
on April 14, 2026
Posted by: ARC1847
from MN
This was an extraordinarily expensive and complicated process to file taxes for my son.
Written by a customer while visiting turbotax.intuit.com