Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax - Outstanding
on April 14, 2026
Posted by: Louisa Ann
from WA
I have used TurboTax in the past and I continue to use it. I like the product and t support.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I don't look forward to taxes but Turbo Tax helped
on April 14, 2026
Posted by: hzbahannE65
from NM
It was easy and it didn't take all day. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on April 14, 2026
Posted by: CWhit69
from Ohio
I love Turbo Tax. It is so easy to use. Has all the helpful tools you need to be able to file yourself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 14, 2026
Posted by: kaitl
from ca
very easy to use and understand will always use turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use and quick
on April 14, 2026
Posted by: Rock1963
from Fl
It was easy and simple to use
The AI guidance took me through each step flawlessly
The AI guidance took me through each step flawlessly
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Stuck in a loop
on April 14, 2026
Posted by: Jazz061011
from UT
Worked well until it got me stuck in a loop. My return was denied and it didn't do well walking me through the fix or saving my changes so I could re-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleasantly Surprised
on April 14, 2026
Posted by: Anonymous
from Indiana
Just this year, I returned to Turbo Tax to file our 2025 tax return. I used Turbo tax years ago but for my own reasons, chose a different company. Being business owners and having a few other complicated tax matters this filing season, the software was amazing and very, very helpful. I had a lot of questions that the previous software I had been using could not answer. As someone who has work in the tax industry and has family still in the tax industry, filing our return this year with Turbo Tax helped eliminate a lot of stress. As someone who does not qualify for free file, I will gladly pay to use Turbo Tax again.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fees
on April 14, 2026
Posted by: Bmerr
from MS
Seft employment cost too much. I feel you all should give returning customers a better price.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com