Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,243 Reviews)
Rating breakdown 49,243 reviews
5 Stars
36,003
4 Stars
5,972
3 Stars
2,765
2 Stars
1,749
1 Star
2,754
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Problems
on April 14, 2026
Posted by: Rz tax time
from Oh
The program would not me delete / edit a line originally added. Disappointing..........
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is just OK
on April 14, 2026
Posted by: Anonymous
from South Carolina
I would have liked to see my tax return at various stages in the process. I did not like going out and finding the forms after the fact. Sometimes it is nice to see the amounts on the lines on the form as you're putting the info into the system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fillling process
on April 14, 2026
Posted by: Carebear0604
from ct
was a quick easy and precise process to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bring back desktop
on April 14, 2026
Posted by: MistressPerry
from illinois
this version doesn't explain things . I muche prefer the desktop version that you did way with. after 31 years of using turbo tax desktop this was a horrible experiance. Not all information from last year was imported to this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on April 14, 2026
Posted by: connielli
from IL
awesome we like it very much. Every year we use it for almost 20 yrs
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax was easy
on April 14, 2026
Posted by: AmyGT
from Columbia, SC
Easy to use and navigate. Did report one problem with inability to scroll on the help pane info on the right side of the screen. Used Firefox browser on IBM compatible computer
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on April 14, 2026
Posted by: dhunch
from ohio
Process was very simple to complete and only took about an hour
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I'm glad I double checked my return
on April 14, 2026
Posted by: PhunkyDeluxo
from North Carolina
Turbo Tax almost had me paying $1500 i didn't owe. I won't be using them again.
Written by a customer while visiting turbotax.intuit.com