Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
GREAT EXPERIENCE
on April 14, 2026
Posted by: LizMacM
from Texas
I found the process very thorough and easy to follow. Loved that explanations and help was clear, concise, and easy to find.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on April 14, 2026
Posted by: Levi6162
from California
Easy to use and explains the topics as you go through them. I have been doing my taxes for years and the interaction with the software has made it less stressful to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Year with Turbo Tax
on April 14, 2026
Posted by: Keith 11
from Georgia
Great program and I've used for years. It gives normal folks the ability to accurately file their taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Sucks
on April 14, 2026
Posted by: BujinCat
from New Jersey
The online version sucks!!! I wanted to do a MFS for one of the state, but it would only do my taxes and not my spouse. STUPID!! We filed Federal jointly. Also, the reciprocal state tax entries and calculations are hot mess. This is not nearly as user friendly as it used to be. I will not be using Turbo Tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Makes want to pay for an Accountant
on April 14, 2026
Posted by: annoyed2354234523
from FL
Absolutely awful, and gets worse every year. looking forward to the day the AI makes this company obsolete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 14, 2026
Posted by: Dave From Stave
from maine
Simple accurate program that made my filing easy and quick
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 14, 2026
Posted by: CJX1993
from Memphis, TN
The TurboTax is easy to use, with assistance for everyone. The support features are amazing.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesom
on April 14, 2026
Posted by: ken2017964655
from Greenville ScC
It was very easy and helpful, thank you turbo tax!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com