Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,266 Reviews)
Rating breakdown 49,266 reviews
5 Stars
36,020
4 Stars
5,974
3 Stars
2,766
2 Stars
1,749
1 Star
2,757
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax is just okay
on April 14, 2026
Posted by: hsiegel1
from Maryland
There was no way to enter the 1095B Healthcare form. And the prices go up every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Be more transparent
on April 14, 2026
Posted by: Ulitron
from CO
You make filing taxes easy, great job! However, several questions to up-sale something or obtain permission to share information are placed in such a way that only very detailed oriented and smart people would be able to avoid them. That is not nice.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2026
Posted by: Samson44
from NC
User friendly. Quick. Hassle free. Will use it again.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable
on April 14, 2026
Posted by: Frank144
from MA
I enjoyed this year's format, easy to use. The help fie was actually helpful, was able to figure out issues using it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 14, 2026
Posted by: RHD0669
from NJ
It is easy to use with help provided at each steps
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FORMAT WAS DIFFERENT BUT EASY
on April 14, 2026
Posted by: KIMMARTINE
from TX
THE FORMAT ONLINE VS A DISC WAS A BIT MORE DIFFICULT, BUT ADAPTED TO THE HELP CENTER WHEN I NEEDED MOREQESTONS ANSERED
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great
on April 14, 2026
Posted by: nonde
from PA
Worked pretty well. Need prior year return available for some info,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing year after year
on April 14, 2026
Posted by: Hark121112
from MI
It was a very smooth, helpful, and accurate way to complete taxes. It had tons of features to work with including AI assistants. The interface was really smooth, and provided tons of support.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com