Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the Best!!!
on April 14, 2026
Posted by: NDS123
from Maine
This website is so easy to maneuver and has great support to walk you through the entire process!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible job
on April 14, 2026
Posted by: Hater282882822
from Palm harbor, Florida
I have tried to submit this multiple times and you have made this exceedingly difficult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DO YOUR OWN TAXES AND GET EDUCATED!
on April 14, 2026
Posted by: Josmile
from ohio
Turbo tax has educated and provided a very necessary tool for all adult but especially young adults. You don't get this kind of education in a classroom. The layout makes turbo tax very easy to navigate and do all the things a person needs to do!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax continues to be very good
on April 14, 2026
Posted by: RomDeo
from NY
I did not engage one of your experts. However, I got some nudges
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 14, 2026
Posted by: becksk
from CO
Super straightforward--easy to follow, seems hard to mess things up!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
very frustrating
on April 14, 2026
Posted by: jdn79
from Colorado
very frustrating. easier in the past. The format changes are difficult to navigate for older people
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will Never Use TurboTax Again.
on April 14, 2026
Posted by: UnhappyJimL
from NV
You changed the finest tax program in the world to this miserable thing. Took me forever to get it all going and in the end you used every trick in the book to blook final filing trying to sell me something else i di not need. I used last years & Turbotax and all versions before from creation. It was smooth and flawless with no hidden tricks to sell me something else. Had all the instructions when I would do something wrong. Bottom line, whoever hired these new programmers who wrote this new version should be fired. And say good bye to me forever. I will use anybody elses tax programs next year and beyond. I still cannot believe that your management approved this new piece of do do over the master piece of all tax programs you had before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ITS GREAT
on April 14, 2026
Posted by: TJ TAX RETURNS
from nc
ITS GREAT should be shorter this is not fun and should not be part of your taxes
Written by a customer while visiting turbotax.intuit.com