Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,287 Reviews)
Rating breakdown 49,287 reviews
5 Stars
36,030
4 Stars
5,976
3 Stars
2,769
2 Stars
1,751
1 Star
2,761
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to file
on April 14, 2026
Posted by: Bert and Ernie22
from Oklahoma
Quick and easy. Love how fast it is. File with them every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free...
on April 14, 2026
Posted by: Joyful09
from Alabama
The experience was easy and foolproof. However, I was charged $203 just to file taxes myself. I could understand a small fee for using the website, but when I am inputting all the information myself, it feels ridiculous to spend that much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Real Human here - I do recommend turbo tax
on April 14, 2026
Posted by: Dianalissette
from maryland
Very easy to file - website has great explanations and guidance for maximum refunds. Very trustworthy experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax - no rollover of PY info!
on April 14, 2026
Posted by: Annoyed62
from MN
I have used Turbo tax for many years, and this year's experience was by far the worst. None of my prior year information rolled forward, requiring significant additional time for me to complete my 2025 tax returns.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is worth the money.
on April 14, 2026
Posted by: WORD100
from Florida
The program is user friendly and helps guide you through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and thorough
on April 14, 2026
Posted by: VenP
from CT
Very efficient, easy to follow and thorough and very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time solo on TurboTax
on April 14, 2026
Posted by: Bryndybell
from Colorado CO
Everything went well and fairly quickly. Layout and forms were very easy to navigate and complete. The guidance provided in the forms helped me understand topics quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works well
on April 14, 2026
Posted by: grbon
from Michigan
Import of stock data and photo of document works for me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com