Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,282 Reviews)
Rating breakdown 49,282 reviews
5 Stars
36,028
4 Stars
5,976
3 Stars
2,769
2 Stars
1,750
1 Star
2,759
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
2026 Turbo
on April 14, 2026
Posted by: Mel Nel
from Ft O Ga
Very easy to use and Help subjects are easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Best!!!
on April 14, 2026
Posted by: NDS123
from Maine
This website is so easy to maneuver and has great support to walk you through the entire process!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DO YOUR OWN TAXES AND GET EDUCATED!
on April 14, 2026
Posted by: Josmile
from ohio
Turbo tax has educated and provided a very necessary tool for all adult but especially young adults. You don't get this kind of education in a classroom. The layout makes turbo tax very easy to navigate and do all the things a person needs to do!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax continues to be very good
on April 14, 2026
Posted by: RomDeo
from NY
I did not engage one of your experts. However, I got some nudges
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
very frustrating
on April 14, 2026
Posted by: jdn79
from Colorado
very frustrating. easier in the past. The format changes are difficult to navigate for older people
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ITS GREAT
on April 14, 2026
Posted by: TJ TAX RETURNS
from nc
ITS GREAT should be shorter this is not fun and should not be part of your taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOAMAZING!
on April 14, 2026
Posted by: JACQUEGIGI
from MISSOURI
I ALWAYS USE TURBO TAX WONT USE ANYTHING ELSE, EVER!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on April 14, 2026
Posted by: Bert and Ernie22
from Oklahoma
Quick and easy. Love how fast it is. File with them every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com