Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Has been filing for over 15 yrs
on April 14, 2026
Posted by: Anonymous
from WA
AI needs improvement. Should take you to the screen
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made tax filing not so daunting.
on April 14, 2026
Posted by: P3rryfect
from California
TurboTax made tax preparation organized and easy for the nonprofessional such as me. It helped me find resources to questions that I encountered along the way. The whole process was very understandable and gave us tips on what we may do differently to better prepare for next tax year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
awesome but expensive
on April 14, 2026
Posted by: applejaxx999
from arizona
A good program to help with taxes but you are charging way too much these days
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy to use.
on April 14, 2026
Posted by: Simptastic
from WA
The online version seems a bit more user friendly than the CD version.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Switching away from turbo tax for 2026
on April 14, 2026
Posted by: soon2bformerTTuser
from CA
this years version was much more glitchy and much less user friendly than prior years. Review buttons kept sending me completely back to do the section over instead of being able to review what had been entered. had difficulty importing direct from institutions so I had to download and upload. and the pop ups asking me to upgrade every 2-3 steps were super annoying. Next year I'll be looking elsewhere after many years of turbo tax use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Awful
on April 14, 2026
Posted by: GIGhost
from North Carolina
It is really hard to use compared to the years before!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 14, 2026
Posted by: Karen_N
from Washington
Great as always! Gives one peace of mind regarding accuracy!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 14, 2026
Posted by: rvaldez92
from Ca
The interface was super easy to use! The features make it easy to pick deductions. This was a great experience!
Written by a customer while visiting turbotax.intuit.com