Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
INTUIT SUCKS
on April 13, 2026
Posted by: TURBO8080808
from Hawaii
AFTER INTUIT GOT INVOLVED IT WAS not UP. MUCH BETTER BEFORE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
REVIEW
on April 13, 2026
Posted by: PJYu
from Texas, TX
Product is good, but kind of expensive. Make it CHEAPER!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sometimes it is tricky. But they do their job well
on April 13, 2026
Posted by: Roma 2026
from California
Turbo Tax makes my life easier each year. They helped me in 2026.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good and reliable product
on April 13, 2026
Posted by: HammerThrow
from Nevada
All was good and always easy to complete. Just wish we'd get better discounts for IDNotify
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Meh.
on April 14, 2026
Posted by: gf629
from co
While they've made some enhancements to make it easier to pick up where you left off, it takes WAY longer to file than the estimate they give you. They also keep reducing the features available so you have to purchase a premium product. The non-stop popups trying to get you to do more add-ons are obnoxious too. And they don't even have some very popular banks listed when entering interest and mortgage info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I had a lot of trouble finding the K-1 form.
on April 14, 2026
Posted by: Bob631302
from Utah
I had a lot of trouble finding the K-1 form. I type in form 1041 as seen on the K-1 form and turbo tax wanted me to buy another turbo tax for $190. After much google searching and different try's we found a link that gave us the right entry point. Poor work by turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 13, 2026
Posted by: Dana40
from Washington
Easy to follow and enter information. Good help features.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenience
on April 14, 2026
Posted by: Kakaylee
from California
turbo tax product is very convenient to use. and it save user time in terms of inputting information.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com