Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,293 Reviews)
Rating breakdown 49,293 reviews
5 Stars
36,035
4 Stars
5,976
3 Stars
2,769
2 Stars
1,751
1 Star
2,762
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Finally Done
on April 13, 2026
Posted by: TSJS11
from P.O. Box 1293
Glad to be done! This review is frustrating and not working.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX REDUCES PAIN
on April 13, 2026
Posted by: ELGEVA
from ID
Filing income tax is always painful but TurboTax eases that pain a bit with the ease of the process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ehh
on April 13, 2026
Posted by: Ana212000000
from California
Prob cheaper and easier to go get done by tax person
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY
on April 13, 2026
Posted by: CHECO2208
from texas
VERY EASY TO WORK WITH AND FAST MAYBE ILL USE IT AGAIN NEXT YEAR
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax, just a little room for improvement
on April 13, 2026
Posted by: yuy11
from Texas
Overall very good experience. Just in the very end, it asked me to fix a few issues and the issues look like system error because I did provide those when filing. examples are donation amount, date, and one of my properties depreciation amount. Those should be calculated by TurboTax already.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on April 13, 2026
Posted by: JuniCakes
from Maryland
Offers loads of support while filing, and I like that I am able to get information in real time. It is very easy to use, and I haven't ever had any issues with compatibility on my MacBook. TurboTax takes the stress out of filling my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
INTUIT SUCKS
on April 13, 2026
Posted by: TURBO8080808
from Hawaii
AFTER INTUIT GOT INVOLVED IT WAS not UP. MUCH BETTER BEFORE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
REVIEW
on April 13, 2026
Posted by: PJYu
from Texas, TX
Product is good, but kind of expensive. Make it CHEAPER!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com