Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Too convenient to pass up
on April 13, 2026
Posted by: JJMMKKBB
from IL
Periodically confusing, but I think that's the fault of the tax code more than the Turbo Tax product
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
filing made easy
on April 13, 2026
Posted by: chuks1
from GA
I had an absolutely fantastic experience with this app! From the moment I started using it, everything was intuitive, seamless, and really well-designed. The features are super powerful, and it runs so smoothly. I especially loved how easy it was to navigate and how quickly it responds. I can’t recommend it enough—it truly deserves five stars!
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bogus
on April 13, 2026
Posted by: Fred from Ohio
from OHIO
Too expensive - wonky - files dont load. Youre getting ripped off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
used turbo tax for 30 years..always reliable..
on April 13, 2026
Posted by: Zandt25
from Oregon
Very easy to use, and it reminds me of past incomes and expenses to I do not overlook anything insuring a correct return every year. I would not do my taxes without TurboTax. Outstanding product. Online support is easy to interpret, and it is very compatible with my accounting system (Quickbooks).
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Clunky and Awkward
on April 13, 2026
Posted by: PapaRE
from Virginia
I found it to be clunky and awkward. I had to input or confirm form information Multiple times. The stock sales review didn't work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes still take a long time
on April 13, 2026
Posted by: PattyCake1029
from Louisiana
TT estimated it would take me 1 1/2 hours to complete my taxes. Over 4 hours later...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 13, 2026
Posted by: Spirk
from New Jersey
Very good, This service is easy to use. Thank you for making this easy and understandable
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
What changed?? This version was terrible.
on April 13, 2026
Posted by: Bob 3248
from Texas
This was the worst experience with Turbo Tax I've ever had. It was NOT easy to use like in past years. Terrible.
Written by a customer while visiting turbotax.intuit.com