Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,293 Reviews)
Rating breakdown 49,293 reviews
5 Stars
36,035
4 Stars
5,976
3 Stars
2,769
2 Stars
1,751
1 Star
2,762
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Specific Features vs. Better Alternatives
on April 13, 2026
Posted by: R McSorley
from Connecticut
The Interface and Features are functional, but they exist because the company spends millions to ensure a simpler government system doesn't exist. The Accuracy of the software is fine, but the Support for the American taxpayer is low because the company lobbies against the IRS Direct File program. While the Compatibility with various tax forms is high, the cost of these Features is an unnecessary burden forced on us by corporate influence. This product represents a paid solution to a problem that other countries have solved for free.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You rock!
on April 13, 2026
Posted by: hectorC2
from Florida
I believe you make people save a whole day with your simple UI.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well planned Software
on April 13, 2026
Posted by: Roland26
from ca
Easy to use and helped with any information I needed
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
One star
on April 13, 2026
Posted by: WallStreetCowboy47
from NJ
Very poor search features for transactions. Need a lot more features for analysis of investment transactions and logging.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
so overpriced
on April 13, 2026
Posted by: BS1998
from NY
outrageously expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you from a FIRST TIME SELF - FILLER!
on April 13, 2026
Posted by: Katiey B
from Ohio
First time filing alone. Even though I have a VERY easy return, I still get nervous about these things!
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This website is bad
on April 13, 2026
Posted by: I usually like stuff
from ca
Lost all my progress on expenses when I stepped away, the ai tool trys to navigate you somewhere, but that thing it suggests doesn't exist. There needs to be a "skip if already answered" option, I had to answer the same questions and now as I'm typing this it's randomly deleting letters as im typing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is ok
on April 13, 2026
Posted by: Courtney2026111
from NC
It was ok but I would appreciate being able to see the forms as the tax return is being prepared
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com