Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
I love the ease of use, but miss "It's deductible"
on April 13, 2026
Posted by: Anonymous
from California
I have used Turbo Tax for years. Love it. However, there are a couple pieces that are missing this year. The "it's deductible" for determining charitable item value and the ability to go back and fix a mistake made on the Form 568.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
EXPENSIVE
on April 13, 2026
Posted by: NA2026Unhappy
from MA
Why to expensive will most likely not use TurboTax next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 13, 2026
Posted by: Loree3
from GA
Turbo Tax was very user friendly and very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax came through again!
on April 13, 2026
Posted by: Ashley835
from Oregon
When 2025 desktop would not run because I am using Windows 10, it converted to On-Line easily with no additional fees. Easy to follow directions and additional information/clarification on-demand as needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax
on April 13, 2026
Posted by: bob0zzzzz
from New York
Not.user friemdlyAaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Specific Features vs. Better Alternatives
on April 13, 2026
Posted by: R McSorley
from Connecticut
The Interface and Features are functional, but they exist because the company spends millions to ensure a simpler government system doesn't exist. The Accuracy of the software is fine, but the Support for the American taxpayer is low because the company lobbies against the IRS Direct File program. While the Compatibility with various tax forms is high, the cost of these Features is an unnecessary burden forced on us by corporate influence. This product represents a paid solution to a problem that other countries have solved for free.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You rock!
on April 13, 2026
Posted by: hectorC2
from Florida
I believe you make people save a whole day with your simple UI.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well planned Software
on April 13, 2026
Posted by: Roland26
from ca
Easy to use and helped with any information I needed
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com