Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on April 13, 2026
Posted by: Jame3271970
from North carolina
Really easy to use. Not stressful and will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible Experience This Year
on April 13, 2026
Posted by: Why even have this box
from Illinois
This year was the worst experience that I've had with TurboTax! The questions are in a terrible order, it seems that I have enter things twice in different places, the page doesn't load when I'm trying to file my taxes, the spell check that this box using is terrible. I am extremely disappoint in your product this year. Previous years were MUCH better!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is not awesome.
on April 13, 2026
Posted by: Johnny Angel
from Massachusetts
Unable to access beginning portion of 1099-B, 1099-DIV, 1099 -INT, where one is able to correct FEIN entry error.
I know a two week course might get me there . . . it should instantly cause FIX ERROR button to take user to that 1099's FEIN. I know this means you'll have to consider customer needs, but you can get it done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 1095-A Issues
on April 13, 2026
Posted by: CMBearrow
from Texas
Form 1095-A did not include column B information, it only had 0.00. Turbo Tax would not move forward without this information submitted. I had to look up online what to put in these columns. Plus, when entering the information, TurboTax did not indicate which month was being filled out so through trial an error, I had to guess which number was next to be filled out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
>
on April 13, 2026
Posted by: Jason01181977
from IL
Easy to use. Easy to use easy to use easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks, dont let them bait you with last year
on April 13, 2026
Posted by: TurboTax_is_bait
from az
DONT USE. couldnt pull basic info from anywhere or pick up repeat the previous year and ask dumb questions. Im never using again. even this review was an unessasary bad for NO REASON,.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TOOL
on April 13, 2026
Posted by: BIGGURGY
from COLORADO
EASY TO USE AND COMPLETE INFORMATION AVAILABLE TO READ
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EAsy-peasy
on April 13, 2026
Posted by: Lis4lis4
from Colorado
i found the interface very intuitive and the animated graphics pleasing.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com