Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome! Use it every year!
on April 13, 2026
Posted by: Lawrence1968
from California
Keeps things simple and straightforward!! I'll be using it again next yr.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Annoying IT Department
on April 13, 2026
Posted by: AngryGaffer
from Virginia
Too much time wasted with useless questions. When customer states "Standard Deduction" there is no need for anything else. It's vastly irritating, wastes time and raises blood pressure.
When customer already has an account, filling it in again is really a time waster and honestly, demonstrates your IT staff isn't the brightest bulb in the circuit. Show filed information and ask if it needs to be changed.
Page display sizes are inconsistent. I've done better with an HTML manual open next to me and fat-fingering the code. Scrolling back and forth across the width of the page is in-excusable. It's VERY BAD FORMATTING.
FWIW, I use Firefox. It's not as if nobody uses it. Learn to code for it, millions of others can, your firm should be able to also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was easy!
on April 13, 2026
Posted by: PBMac
from Texas
This was an easy process and I'm happy with my tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on April 13, 2026
Posted by: IK08056
from Pennsylvania,PA
It was quick and easy. Thank you for taking care of my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax helps
on April 13, 2026
Posted by: Yarlena
from NJ
I can finally say I gotten a better return this year !
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on April 13, 2026
Posted by: Marissa926543
from Shawano wi
Turbo tax had been absolutely amazing. I highly recommend to all users.. extremely user friendly.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
sds
on April 13, 2026
Posted by: fun tax thing 2026
from sdsds
it was good and I had the best time ever it was like springs break in the
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is worse and less reliable than past year
on April 13, 2026
Posted by: Nickolas2741
from Houston, TX
The feature that allows you to upload documents to be "auto-filled" by TurboTax is really unreliable. Or rather, it is 90% accurate, meaning you have to go through the entire thing nervous as you look for the 10% inaccuracy. Might as well enter it by hand at that point, which I ended up doing. Also, I had to delete some earnings and re-add them because TurboTax wasn't including it in my total earnings.
Written by a customer while visiting turbotax.intuit.com