Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,208 Reviews)
Rating breakdown 49,208 reviews
5 Stars
35,981
4 Stars
5,966
3 Stars
2,762
2 Stars
1,749
1 Star
2,750
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you
on April 13, 2026
Posted by: Mffy
from MA
I had to call twice for assistance and both were so helpful and patient with me. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes are Frustrating
on April 13, 2026
Posted by: MTRD
from North Carolina
Taxes are frustrating and TurboTax was easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is very good
on April 13, 2026
Posted by: Prof TH
from Iowa IA
Easy to use, I have used Turbo Tax for several years and have never had any problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good product
on April 13, 2026
Posted by: dgeddiezzz
from Alabama
The online version is much better than the desktop version.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
is awesome
on April 13, 2026
Posted by: Mel Luan
from California
it's easy and fast to file tax, just follow the instructions,
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on April 13, 2026
Posted by: Stormy0707
from NC
Super simple, easy to navigate, help section is great!
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Harder than last year
on April 13, 2026
Posted by: 032550102746
from WA
Harder to use than last year. Harder to use than last year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good Product
on April 13, 2026
Posted by: XFedCop
from Florida
Very good product. A little confusing on some sections
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com