Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,185 Reviews)
Rating breakdown 49,185 reviews
5 Stars
35,972
4 Stars
5,962
3 Stars
2,758
2 Stars
1,747
1 Star
2,746
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is very helpful.
on April 13, 2026
Posted by: nodnead
from TX
Have used Turbo Tax for many years. Had more trouble with it this year. Seemed more difficult to negotiate back and forth to me. One step in filing process did result in initial rejection and refiling. Hoping correction works.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 13, 2026
Posted by: Stevo123123
from Colorado
Excellent service. Easy to use. Got my money really fast
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax
on April 13, 2026
Posted by: RJP NONE
from 5290 S 3200 W
Turbo Tax was nice to use. and will be using it in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 13, 2026
Posted by: Steve In Texas Too
from Tx
Worked like does every year - easy. Yay Yay Yay Yay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Detailed steps are nice!
on April 13, 2026
Posted by: D Cags
from Kingston, NY
Very thorough process. I felt that Turbo Tax provided many back up questions to pull out the info that would help with the return. I am self-employed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Onine is awesome
on April 13, 2026
Posted by: Hiivalar
from MN
I have always used the desktop version. The online version is just as easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Payment
on April 13, 2026
Posted by: Payment 11
from Connecticut
Only issue I have is the payment it’s expensive please lower
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Compatibility
on April 13, 2026
Posted by: maypulis
from Madison AL
compatibility is great and its easy to use. Good software
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com