Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax Sucks
on January 26, 2026
Posted by: Peggy812
from Indiana
Turbo tax desktop only running windows 11 is a joke. Will never use turbo tax again after this year. I had been using turbo tax for the last 11 years. So thanks for nothing!!!!
Made free fed filing simple & easy to file your return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
It took a little getting used to so it took longer than expected.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
I have used Turbo Tax for many years and will continue to use the online tax preparation services.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.