Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
VERY GOOD FOR PEOPLE WHO IS DOING FOR FIRST TIME
on April 13, 2026
Posted by: olato
from 1950 Eldridge Pkwy apt 16309
my experience here was very good, and easy to be done by a person who do for first time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but sometimes frustrating
on April 13, 2026
Posted by: Cliffthe shark
from 90 Harvard Rd
When the fix comes up it is very difficult to change anything you have to go back and redo
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 13, 2026
Posted by: GE17
from Florida,FL
Hi team, Thanks for making life that much easier! -GE
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why did I wait so long to use TurboTax?!
on April 13, 2026
Posted by: AudieAK
from TX
Easy to navigate and complete my returns. Excellent
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing taxes should be free and automatic
on April 13, 2026
Posted by: Anonymous
from florida
The software is fine, but i hate the fact that this company exists. Filing taxes should be free and automatic. This company lobbies to block us from making taxes easy. TURBOTAX SHOULD NOT EXIST.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
na
on April 13, 2026
Posted by: ragandad
from Florida
I have used TurboTax for about 20 years and I find it very easy to use. This will be my last year using TurboTax as the price has become to steep especially with the free versions available from the IRS. It has been a good ride, thanks. Sorry I will not be back.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way!
on April 13, 2026
Posted by: Anonymous
from KY
I'm always pleased with Turbo Tax. The instructions are super easy to follow and the ability to double check your numbers is great. I will always use Turbo Tax as I have for the past years.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a long time friend
on April 13, 2026
Posted by: DW3072
from Michigan
Been using Turbo Tax for over 20 years, don't know what I would do without it
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com