Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,123 Reviews)
Rating breakdown 49,123 reviews
5 Stars
35,932
4 Stars
5,949
3 Stars
2,754
2 Stars
1,744
1 Star
2,744
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax got me money back !
on April 12, 2026
Posted by: KimmieG7
from Florida
Quick & easy. Thank you for getting me money back!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We loved reading your feedback! It’s great to hear that we could help make this tax season a rewarding one for you. We look forward to helping you find those same wins next year."
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY ACCURATE
on April 12, 2026
Posted by: JRRR1980
from Dallas, TX
EASY TO FOLLOW FORMS AND VERY ACCURATE & COMPATIBLE
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Missed an obvious error
on April 12, 2026
Posted by: nicknamereallywhatamifour
from Oklahoma
The system missed an incredibly obvious error in our Virginia returns. It asked how much income "you" (seeming, based on past questions, to mean "Nathan" and not "Gailynn") made in Virginia. It imported the amount of income that I, Nathan, made in Virginia. I did not notice until the second-to-last step that it in fact had been asking about BOTH of our incomes. The system absolutely SHOULD HAVE CAUGHT this, because it calculated a NEGATIVE income in Virginia, which is obviously impossible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Autofill is great.
on April 12, 2026
Posted by: sandman1138
from Massachusetts
As long as you have the needed information and documents on hand TurboTax has the correct information boxes needed to fill in to do your taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax!
on April 12, 2026
Posted by: Bech51
from OK
TurboTax is very easy to use and has the ability to go back and double-check anything we want. Have been using it for several years now and still pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awsome
on April 12, 2026
Posted by: Mars122
from texas
Fast and accurate for the price of the service I will use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax - very mature and well-designed platform
on April 12, 2026
Posted by: ankur678
from California
TurboTax feels like a very mature and well-designed platform that anticipates your confusion before it even arises. It guides you with clear, thoughtful answers at every step, making the whole process surprisingly smooth.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth it!
on April 12, 2026
Posted by: Filer0042
from AL
Bought it and got more for what I paid for by switching online.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com