Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboxTax is awsome
on April 12, 2026
Posted by: ATRIKA
from VA
This is very helpful and it walks us through without any issue. Very helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
USED IT FOR MANY YEARS
on April 12, 2026
Posted by: KAREN2501
from OREGON
WORKS FINE, I've used it for many years. it is a very good program.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes tax prep more understandable
on April 12, 2026
Posted by: plugin
from New Jersey
Turbo tax is a very good resource for folks who like to tackle doing their on taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Guidance
on April 12, 2026
Posted by: CaitiB22
from north dakota
This has been a good experience and guidance has been easy. Also, very glad there is a local office now
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Great Support - Don't Like Web Version of Product
on April 12, 2026
Posted by: JTS2
from New York
Courtney from Support Team was amazing. Very helpful for last minute help.
You required users to use web version if they don't have Windows 11. This is awful as most people don't have Windows11 and its just your way of forcing people to use web version. I have used desk top version for over 10 years, didn't like web version. Will be last time I use Turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Support Beneficial
on April 12, 2026
Posted by: 17Nessa
from TN
The Tax Advisor really helped me save money with my taxes by noticing one of the forms submitted.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy process
on April 12, 2026
Posted by: Jon1234545643
from Missouri
Really smooth and consistent experience. A little pushy on adding services, but not bad overall.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
this isnt worth buying anymore
on April 12, 2026
Posted by: mtmtmtmt01
from georgia
I will be choosing a diferent company as this was a complete waste of time for 26.
Written by a customer while visiting turbotax.intuit.com