Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple, Accurate, and Worth It
on April 12, 2026
Posted by: Jemmoh
from Arizona
TurboTax Premium made filing my taxes much easier than I expected. The step-by-step guidance was clear, and it helped me catch deductions I would have probably missed on my own, especially with multiple income sources. The interface is straightforward and walks you through everything without feeling overwhelming. I also liked how it explains things in plain language instead of tax jargon. Overall, it saved me time and gave me confidence that my return was done correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
source of filing
on April 12, 2026
Posted by: mike070797
from california
thank you for providing excellent service and being a source of tax filing
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not awesome
on April 12, 2026
Posted by: dhfghkzfshgkjshrg
from NJ
Fees were totally outrageous and I still could not get explanations on some of the things I found confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax_25
on April 12, 2026
Posted by: Paula8
from Illinois
Much easier than last year, getting better every year!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice!
on April 12, 2026
Posted by: WillM29
from Ohio, OH
AI assistant to explain the different stages of tax filing and explain why you are paying or receiving what you are is extremely helpful. Encourage more of tha.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was very assement
on April 12, 2026
Posted by: Larrythesawyer
from Michigan
Turbo Tax is very thorough and consistently requires accuracy. It did take a fair amount of time, but hopefully the end result will be success. We will use next year!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go
on April 12, 2026
Posted by: dwami
from TN
we have used Turbotax for years. it is our go to for doing our taxes. it is easily understood and has the important information to answer questions. you are also able to get expert help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improving but not perfect
on April 12, 2026
Posted by: DanS090612
from 1991 Old Byre Way
There was a section where i had to circularly review seven times before continuing wihout closure. If there is a circular review, give more information or change the prompt.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com