Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,123 Reviews)
Rating breakdown 49,123 reviews
5 Stars
35,932
4 Stars
5,949
3 Stars
2,754
2 Stars
1,744
1 Star
2,744
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too long
on April 12, 2026
Posted by: Daviestb
from MA
The program told me it would take one and a half hours to do my taxes. It took me 10 hours. I've been filing my taxes with Turbotax for about 10 years, I'm going to look into different tax filing programs right now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax preparation Felt confident in filing
on April 12, 2026
Posted by: SloMoShawn
from VA
Thie option was easy. I was only willing to try it because it was free and it offered to switch me back to desktop version at any time. But they made a believer out of me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Horrible
on April 12, 2026
Posted by: Nano25
from texas
I feel that is was cumbersome, redundant, and extremely stressful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Accurate, and Worth It
on April 12, 2026
Posted by: Jemmoh
from Arizona
TurboTax Premium made filing my taxes much easier than I expected. The step-by-step guidance was clear, and it helped me catch deductions I would have probably missed on my own, especially with multiple income sources. The interface is straightforward and walks you through everything without feeling overwhelming. I also liked how it explains things in plain language instead of tax jargon. Overall, it saved me time and gave me confidence that my return was done correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
source of filing
on April 12, 2026
Posted by: mike070797
from california
thank you for providing excellent service and being a source of tax filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not awesome
on April 12, 2026
Posted by: dhfghkzfshgkjshrg
from NJ
Fees were totally outrageous and I still could not get explanations on some of the things I found confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax_25
on April 12, 2026
Posted by: Paula8
from Illinois
Much easier than last year, getting better every year!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice!
on April 12, 2026
Posted by: WillM29
from Ohio, OH
AI assistant to explain the different stages of tax filing and explain why you are paying or receiving what you are is extremely helpful. Encourage more of tha.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com