Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,137 Reviews)
Rating breakdown 49,137 reviews
5 Stars
35,943
4 Stars
5,952
3 Stars
2,754
2 Stars
1,744
1 Star
2,744
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love them
on April 12, 2026
Posted by: hcastig
from DE
This makes filing taxes a breeze. It allows me to look and see what could possibly make more money that I was not aware of. I have used Turbo tax for many years at least 20 and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
eh
on April 12, 2026
Posted by: kknn
from nc
expensive and when I hit back, it went to an earlier section an i had to find the current one in the menu. Not everything has an icon to explain what it wanted
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it was ok
on April 12, 2026
Posted by: Bigdeb007
from tx
did not allow me to enter my 20% referral code so that is disappointing
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 12, 2026
Posted by: Quest for six
from California
Great tax prepare software. Easy to follow instructions,
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 12, 2026
Posted by: Na1983
from Iowa
Easy to use. Helped find all deductions I needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on April 12, 2026
Posted by: IKYFL
from texas
The software is cool, easy to follow and helps you knock it out th
park.
park.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Transition from computer to web
on April 12, 2026
Posted by: Old school computer user
from NC
Transitioning to the internet program was as easy to use as the computer version.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use
on April 12, 2026
Posted by: GmaAlly
from Montana
Easy but I couldn't find how to deduct all my charitable contributions throughout the year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com