Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,171 Reviews)
Rating breakdown 49,171 reviews
5 Stars
35,963
4 Stars
5,958
3 Stars
2,758
2 Stars
1,747
1 Star
2,745
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is simple to follow
on April 12, 2026
Posted by: garry65
from Hoboken, NJ
could use a little more checks on obvious errors. math that don't make sense. I had to catch input errors.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is one of the things wrong with America
on April 12, 2026
Posted by: xyz000
from Pennsylvania
This product shouldn't exist. American citizens shouldn't have to deal with for-profit companies in order to file our federal taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use!
on April 12, 2026
Posted by: TBAB2026
from Florida
I use TurboTax every year because it is extremely user-friendly. I feel like I receive the maximum refund and feel confident it was prepared correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax Premium
on April 12, 2026
Posted by: Stan P is the best
from Florida
The TT Premium interface was excellent. I highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is now too expensive and upcharges
on April 12, 2026
Posted by: Ugh77
from michigan
I was unhappy with the cost of the online product. Also, the SW no longer allows you to easily get to the forms that are behind the interface. It forced me into an upgrade from the Deluxe to the premium due to a mistake that could not be corrected without clearing all my data. This may be the last year I use turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tricky Consent to Transmit data to 3rd Parties
on April 12, 2026
Posted by: gummi54
from CA
Overall fine like always, but what really got me frustrated was how it somewhat 'defaults' you to get the 5 day filing faster but also needs you to consent to sharing info to 3rd parti. that was super tricky until reviewing the fine print. Not Cool Inuit!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It is good but not very helpful
on April 12, 2026
Posted by: rpmehta
from CA
Takes too much time to complete. The support chat is not that good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A good experience
on April 12, 2026
Posted by: RhondaDF
from Illinois
Very convenient and quick to have last year's information available. It was reasonably fast this year overall. I did get a little annoyed that the medical expenses deduction would not go away until I filled all the boxes with zeros. Also, it would have been useful to be asked about all the uncommon situations. I paid estimated taxes but was not asked about it. So the refund was "tax due" until I found the estimated payments at the end of a long list. Overall, a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com