Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 26, 2026
Posted by: Danation
from Arizona
Turbo tax was great , very user friendly and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They rock
on January 26, 2026
Posted by: JoeyD512
from Nc
They killed it! Dani was awesome and so was the other person that helped
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the only way to go!
on January 26, 2026
Posted by: SethCamp89
from FL
Turbo Tax was super helpful an made sure I got the most out of my return!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Prices should lower
on January 26, 2026
Posted by: Jen2601
from Tx
Love this app easy and simple just the pricing is so much
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hate Turbo Tax
on January 26, 2026
Posted by: Marie0716
from GA
TOO MUCH MONEY. TOTAL RIP OFF. SCAM. The most expensive tax service ever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesomeeee
on January 26, 2026
Posted by: carlos31490
from 1809 Pecan Plantation Circle
it was really intuitive to use and very easy to do my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to File
on January 26, 2026
Posted by: Yellow240
from Virginia
I have been using TurboTax for years. They make it simple to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025
on January 26, 2026
Posted by: good2go1040
from washington
normal just like before no particular issue nor problem , normal navigation ease
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com