Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on April 12, 2026
Posted by: Cookie432
from MN
Ease of use got hung up a little on profit or loss but worked through it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as always - the gold standard
on April 12, 2026
Posted by: elidr
from illinois
Overall, easy, thorough, gives confidence that it's done right.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Interface easy to follow
on April 12, 2026
Posted by: DFPLA
from California
It was very easy to navigate the software. Even when I didn't have certain items easily accessible, the software told me where I could locate them elsewhere. Very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Excellent
on April 12, 2026
Posted by: Mo elfarh
from Texas
I have using Turbo Tax for many years. Never had any issues with IRS or filling process. The process is easy and accurate.
thank you
thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
We love TurboTax and will continue to use it
on April 12, 2026
Posted by: jame_s0202
from wa
We like the overall TurboTax experience and the new AI assist features.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on April 12, 2026
Posted by: rdadada2
from NJ
Aweful. I was charged $200 for filing taxes. I should have used a different provider. They charged me $64 for my state return of only $32
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!!!!
on April 12, 2026
Posted by: DrBreezy
from Fl
Everything was extremely helpful and supportive a I went through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Senior Tax Deduction is Confusing
on April 12, 2026
Posted by: kdmac11
from Nebraska
It was very confusing that the $6000 senior tax credit was not shown until the very end; it needs to be clearly shown in addition to the standard deductions,
Written by a customer while visiting turbotax.intuit.com