Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbi Tax is Awesome!
on April 11, 2026
Posted by: RaleighTaxman
from NC
Always a smooth experience and I feel confident in my return
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 11, 2026
Posted by: CJRBes
from IA
Easy walkthrough and ability to import most information
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on April 11, 2026
Posted by: luznrufus
from 503 East Fair Street
it was easy to file, the only complaint is I have to do this review.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What the heck
on April 11, 2026
Posted by: AEW disappointed
from IN
It is annoying how much your service costs and if I am not on my toes, you would be adding additional costs to me. I did not ask for expert advise, but I was charged. I had to resubmit - but that is frustrating to people. I appreciate the 20% discount, however, I have been doing this for years with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Docs don't delete! System caused payout 2B TRIPLE!
on April 11, 2026
Posted by: Aache
from Florida
System does NOT completely erase documents when requested. This caused my documents to be counted twice distorting amounts. Had to delete all manually, log out & log back in to begin again.
TT is far too EXPENSIVE to have such a clear & dangerous flaw.
Has gotten so expensive, I will be using an accountant next year.
TT is far too EXPENSIVE to have such a clear & dangerous flaw.
Has gotten so expensive, I will be using an accountant next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax works
on April 11, 2026
Posted by: KTKB
from NJ
Good product, allows plenty of time to enter al tax information. Appears to accurately calculate the tax refund amounts
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect turbo tax
on April 11, 2026
Posted by: Shirley3738
from Washington
guided thru very easily, price is affordable, five stars
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I was really impressed with the accuracy
on April 11, 2026
Posted by: 88shuffle
from Ohio
This was the easiest version to work with that you have issues the accuracy of the downloaded information that Brokerage Firms presented matched perfectly with little or adjustment required. Great Job!
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com