Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax has become garabage
on April 11, 2026
Posted by: IhateTurboTax911_again
from WA
Zero stars! Your entire format has changed from being easy and lineare to navigate. It ran me in circles for hours and was literally going to let me file my return without even entering my W2 information. This platform now sucks and I will not be be using his application next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my BFF every April
on April 11, 2026
Posted by: Michelle SWL
from 200 Waters Park Circle Unit 301
I use TurboTax every year. It is easy to use and accurate.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and Accurate
on April 11, 2026
Posted by: MattSE2025
from Minnesota
I have used TurboTax to file my taxes many years now. It is very easy to use and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greatly Appreciated!
on April 11, 2026
Posted by: Triumph49
from CA
We have used Turbo Tax for years. It makes filing easier and we highly recommend it. we appreciated that an online choice was available when our computer was not new enough to run the software.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Takes forever and does not inspire confidence
on April 11, 2026
Posted by: bigalen
from NJ
You cannot have multiple windows open, which makes it very hard to do state taxes consistently with federal, especially when multiple states are involved. Product should enforce reconciliation between multiple states for partial year residents. Finally, need more explanation behind numbers presented for state allocation.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Turbo Tax easy
on April 11, 2026
Posted by: LeakingLisa99
from Ca
Went smooth with few snags. Fairly easy to use. Not quite free
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Would not recommend, kept trying to trick me into
on April 11, 2026
Posted by: Tricked to Upgrade
from 21615 White Falls Lane
Would not recommend, kept trying to trick me into upgrading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurbTax online - better than expected
on April 11, 2026
Posted by: PAL64
from AL
The interface was convenient and seemed faster than the desktop version,
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com