Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is amazing
on January 26, 2026
Posted by: Debbie1987
from North Carolina
first time using turbo tax and it was fairly easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplicity
on January 26, 2026
Posted by: AMHHNSB
from New York
Simplest and most cost effective way to file my own taxes. I've been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experiences
on January 26, 2026
Posted by: Moeghie
from 1535 West Harlan Avenue
Very good experience quick very helpful people could not ask for better people
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: jcmurp
from AZ
great this is the best thing ever let go so good oh my
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: jayrvd
from Washington
This is very easy to use. I love how it saves your info and that you can scan your w2, so you don't have to type everything in. I'd recommend Turbo Tax to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 26, 2026
Posted by: JMSQAURE2025
from North Carolina
Easy to use and at a good price! Recommend to everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 26, 2026
Posted by: artdabuilder
from California, Ca
super simple and very helpful!!! really happy how simple and easy it is especially the way that turbo tax takes care of you and the tax credits that u can get.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
POOR
on January 26, 2026
Posted by: well i never
from NY
i FIND IT CONFUSING WITHOUT BEING ABLE TO SEE THE DOCUMENT AS I AM FILLING IT OUT.
NOT BEING ABLE TO SEE IT IS CONFUSING. i LIKE THE SOFTWARE VRSION MUCH BETTER.
NOT BEING ABLE TO SEE IT IS CONFUSING. i LIKE THE SOFTWARE VRSION MUCH BETTER.
Written by a customer while visiting turbotax.intuit.com