Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,316 Reviews)
Rating breakdown 49,316 reviews
5 Stars
36,046
4 Stars
5,980
3 Stars
2,770
2 Stars
1,755
1 Star
2,765
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax is Frustrating
on April 11, 2026
Posted by: Bill12343242342
from Washington
The foreign tax credit functionality is poor. It should improved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overcharging at its finest
on April 11, 2026
Posted by: runnalolo
from The Colony, Tx
Charging me 203 dollars to I can pay the fed 103 and get 101 back from Minnesota is the most asinine thing I can think of, and I am around tuba students and they're one upping each other every day. This takes the cake though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 11, 2026
Posted by: TB555555
from Virginia
This was the first time that I used the online version and I found it to be much more awkward to use than the desktop version. In addition, the constant attempt to lure the user to more expensive versions was very annoying. I have used turbotax for over 15 years, but I am considering using a competitor next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good system
on April 11, 2026
Posted by: Geno1948
from MI
Best feature is the download of investment info. Also, good Q&A with the system on various questions.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to do yourself
on April 11, 2026
Posted by: YDWRPP
from California
It was very easy to do all on my own. The step by step instructions were very helpful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Minor improvements needed
on April 11, 2026
Posted by: eaahea
from CT
Experienced difficulty trying to "apply federal refund to next year's return". I needed to do a google search. Previous versions of TurboTax made it much easier to do.
Also, I would like to view and edit federal forms during the process of completing the forms on-line.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on April 11, 2026
Posted by: nancyscoots
from Ca
Easy to use. Helpful in questions presented to see what might be missing. Got my taxes finished quicky.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CRIMINALS!
on April 11, 2026
Posted by: TURBOTAXSUCKSALOTMORE
from ILLINOIS
TURBOTAX IS AWFUL. INTUIT IS A CRIMINAL ENTERPRISE. YOU SHOULD BE ASHAMED OF YOURSELVES!
Written by a customer while visiting turbotax.intuit.com