Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
looping paths without clarity on why i'm back, and
on April 11, 2026
Posted by: nononononorrrr
from Illinois
looping paths without clarity on why i'm back, and CONSTANT UPSELLS FOR MAX
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Completing Tasxes using Turbo Tax
on April 11, 2026
Posted by: ValerieN
from Pennsylvania
This was the first year I completed my tax return using the Online version of Turbo Tax. I was extremely easy. Much easier than I thought it would be. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is TERRIFYING!
on April 11, 2026
Posted by: turbotaxisterrifying
from Texas
Was really frustrating to find out where TurboTax was pulling data from. When I went to pull data from Frost Bank, it said that I had income of $500k! I've never seen that much money in my LIFE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it was ok
on April 11, 2026
Posted by: evan 2007
from 320 Avenue F
the process was kinda confusing.......................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
concerns
on April 11, 2026
Posted by: Pumpkin outhouse
from Nevada
for around the last 8 or so years I have been using turbotax on my home computer (windows 10) so now i was locked out because I did not have windows 11 software. I have been using TT almost from it's beginning. Not happy I had to use the on-line version. It still worked out, I do not like that I have to buy a new computer because you do not support w10.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is Frustrating
on April 11, 2026
Posted by: Bill12343242342
from Washington
The foreign tax credit functionality is poor. It should improved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overcharging at its finest
on April 11, 2026
Posted by: runnalolo
from The Colony, Tx
Charging me 203 dollars to I can pay the fed 103 and get 101 back from Minnesota is the most asinine thing I can think of, and I am around tuba students and they're one upping each other every day. This takes the cake though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 11, 2026
Posted by: TB555555
from Virginia
This was the first time that I used the online version and I found it to be much more awkward to use than the desktop version. In addition, the constant attempt to lure the user to more expensive versions was very annoying. I have used turbotax for over 15 years, but I am considering using a competitor next year
Written by a customer while visiting turbotax.intuit.com