Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,508 Reviews)
Rating breakdown 49,508 reviews
5 Stars
36,106
4 Stars
6,001
3 Stars
2,804
2 Stars
1,784
1 Star
2,813
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax 1st Year!
on April 11, 2026
Posted by: Grand Bev
from Tennessee
This was the first time that I have completed our taxes. I was very concerned about getting everything correct. I was frustrated and needed to take a break. I returned this morning and had a very good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Used to be faster, now it's slowed by upsells
on April 11, 2026
Posted by: Adamsc99
from Washington, DC
It gets the job done but the prices have gone way up and the process is slowed down by repeated attempts to sell you add-ons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 11, 2026
Posted by: SassySenior1234
from NY
turbo tax makes it easy. support was awesome. im done
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
None
on April 11, 2026
Posted by: bobmerry
from North Carolina
It was fine, I wish It was cheaper, I am retired and this was the worst year yet.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 11, 2026
Posted by: colt22man
from Indiana
Very interactive, helpful and fairly easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
yes
on April 11, 2026
Posted by: Elizabethfaithful
from va
yes features. The information is helpful an easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on April 11, 2026
Posted by: pipesje
from wv
It was easy. I was able to perform this in the time alotted
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product.
on April 11, 2026
Posted by: Pajo 2
from Ohio
Good product but for someone like myself it will need to be improved with answers available.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com