Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,508 Reviews)
Rating breakdown 49,508 reviews
5 Stars
36,106
4 Stars
6,001
3 Stars
2,804
2 Stars
1,784
1 Star
2,813
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Urbo Tax is easy to use
on April 10, 2026
Posted by: TheTeeGroup
from PA
Turbo tax was easy to use, great help options to guide you through the process
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on April 10, 2026
Posted by: read the room
from PA
way to expensive for doing everything myself. lower your rates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
whoopee, I can do my taxes!!!
on April 10, 2026
Posted by: NIPANDTUCK
from WA
Hate doing taxes, However turbotax makes it possible for me to do my own tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not a great experience
on April 10, 2026
Posted by: AmyD1998
from Georgia
More glitchy and confusing than Turbo Tax has ever been before. I was honestly surprised by how difficult it was this year, and I have been using Turbo Tax for a very long time. I feel like it would have been easier and faster if I had just done it myself (which I know how to do, but was hoping for the "quick" method).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on April 10, 2026
Posted by: Little Littles
from Minnesota
Turbo Tax is user friendly and easy to follow. I will use the product next year
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent!
on April 10, 2026
Posted by: Yirong38
from NY
ACCURACY, compatibility, the interface is excellent, it is very easy to do by myself
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Expensive
on April 10, 2026
Posted by: Fair4sall
from Atlanta ga
It’s expensive. But for the price I’d ease, you can do it when you want and not feel pressured dedicating a day on taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
It’s great to hear you were happy with the service. We aim to keep our pricing fair for the level of tax expert guidance we provide, and we’ll certainly keep your comments in mind as we look for ways to add even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Prenominal !
on April 10, 2026
Posted by: Scotts 2025
from Minnesota
Compatibility
Features
Support.
Accuracy
Interface
Features
Support.
Accuracy
Interface
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com