Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,511 Reviews)
Rating breakdown 49,511 reviews
5 Stars
36,109
4 Stars
6,001
3 Stars
2,804
2 Stars
1,784
1 Star
2,813
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
n/a
on April 9, 2026
Posted by: sbf5
from IL
Some of the areas are confusing and it's hard to know what's missing so I couldn't submit - just kept going around and around
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
confusing questions
on April 9, 2026
Posted by: ghiga_es
from California
There were too many confusing questions this year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax from home beats other tax filing services
on April 9, 2026
Posted by: MarkoTheGreat
from AL
All Right.... If you MAKE ME fill out this part, your rating drops, and I get P----sed off.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is good
on April 9, 2026
Posted by: milnap
from texas
turbo tax is great. it help me guide through my taxes in timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice, quick, and easy.
on April 9, 2026
Posted by: MNnCZ
from Oregon
Nice, quick, accurate, and easy to use online and can resume anytime!
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
AWFUL EXPERIENCE WITH ON_LINE VERSION!
on April 9, 2026
Posted by: Anonymous
from Ohio
this was a horrible experience. I have used Turbo Tax (desktop) for 11 years to do our taxes. The software associated with the on-line version was clunky an difficult to use or correct specific line items on a form. I waisted so much time trying to find ways to return to document to review/revise. I would never use this e-version again and if TurboTax stops offering the desktop....I will switch to another product. It was that bad. It took my 3 hours to do hat should have taken an hour. Don't release something that is not ready for release. Horrible software.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awesome
on April 10, 2026
Posted by: Crazy Money
from Texas
It was great. They helped me maximize my deduction and got me a return which was shocking.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We loved reading your feedback! It’s great to hear that we could help make this tax season a rewarding one for you. We look forward to helping you find those same wins next year."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 10, 2026
Posted by: DavidS792109
from Michigan
Great easy to use very helpful been using it for years
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com