Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,669 Reviews)
Rating breakdown 49,669 reviews
5 Stars
36,188
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Certain Aspects of Turbotax Not Updated
on January 26, 2026
Posted by: Amadeus007
from Los Angeles, CA
Turbo Tax has been reliable in past years however, this year they did not update their website in a timely manner, causing major inconvenience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 26, 2026
Posted by: Great program not a sham
from Louisiana
So easy to use. A lot of double and two Jr checking
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Arenae1187
from Georgia
Great tool to use. Very helpful and easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Kev04
from Georgia
Overall it was fast and easy with detailed questions made for the average person to understand way to make filing taxes a breeze
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this software!!
on January 26, 2026
Posted by: TammyG88
from Ga
I have been filing my taxes with this software for 15+ years and every year, I’m highly satisfied!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fees high
on January 26, 2026
Posted by: bethy2005
from VA
It is a easy process and they do help to get the most refund but expensive when doing all the filing yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and quick!
on January 26, 2026
Posted by: LOakley23
from SC
Turbo tax is easy and simple to use. I have been using it for 3 years and it really has helped me understand tax time and certain deductions and credits.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its easy to file
on January 26, 2026
Posted by: vissa
from tennessee
it was easy, and very helpful. i will use this site again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com