Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,511 Reviews)
Rating breakdown 49,511 reviews
5 Stars
36,109
4 Stars
6,001
3 Stars
2,804
2 Stars
1,784
1 Star
2,813
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax - Consistent/Easy to Use
on April 9, 2026
Posted by: SteveD1985
from Colorado
Pretty easy to use. Forms should be more easily found. Professional help was clear on Roth overfund from 2024 and how it played out in 2025 1099-R forms and 2025 Tax Forms.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Very Good
on April 9, 2026
Posted by: WillB60
from CO
It took less total time than I had expected. Only a few confusing pages, but readily explained.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy and Complete
on April 9, 2026
Posted by: RRMil
from Texas
Turbo Tax sofware is easy to use and is very complete.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 9, 2026
Posted by: mozzi12
from wa
easy to use and more safe and always makes sure that everything is good to go
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth, clean, and easy to file.
on April 9, 2026
Posted by: Jaeron
from Virginia
Checked my return against multiple AI services, and each said it was completely accurate.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on April 9, 2026
Posted by: dhanfman1
from Virginia
Easy to complete and file, with great review of errors.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Expensive
on April 9, 2026
Posted by: ThisSucksAss
from Washington
Constantly trying to upsell me on a thing that should be free. I don't make a lot of money and you try to squeeze even more out of me on top of have to pay $2k to the government for nothing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Check pricing before trusting comericals
on April 9, 2026
Posted by: KADOOOO7
from Montana
The price was more than said in beginning. So it’s like a bait and switch . How is it more for me to file than have a representative do it .
Written by a customer while visiting turbotax.intuit.com