Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,519 Reviews)
Rating breakdown 49,519 reviews
5 Stars
36,112
4 Stars
6,001
3 Stars
2,804
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is so nice!
on April 7, 2026
Posted by: WenwenLI
from Maryland
Very easy and fast! I will keep use turbotax for next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not impressed
on April 7, 2026
Posted by: JJF23
from Illinois
I could not find my 2024 federal or State returns in my Intuit account files.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO CHANGES
on April 7, 2026
Posted by: 4550
from az
interface federal and state returns to apply estimates for the next year. Currently you have to go to two separate places to do this. you should be able to go one place and apply these FUNDS for the next year estimates
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Won't work with my state taxes due to auto-hyphen.
on April 7, 2026
Posted by: RobinRG
from Utah
It was going great. Then it flagged our state EIN. I needed to enter it without the hyphen. It was impossible to do so. The program kept autoformatting it with a hyphen. I asked the AI assist for help. The eventual answer I got was that there was no way to change this. So, now I have to send my state taxes in by mail instead, after more than an hour trying to troubleshoot my way through it. Very frustrating.
The auto-hyphen is horrible!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Concerning issue
on April 7, 2026
Posted by: Estimated Taxes
from Illinois
Long time user (decades)...always considered product excellent..this year, noticed a significant issue...system never asked for estimated tax payments...only was able to do so by searching for the topic...hugely material obviously if someone misses out on reporting their estimates. Diminishes general confidence in product. What else are you failing to ask users??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy, fast and affordable.
on April 7, 2026
Posted by: Michi8
from Georgia
Turbo Tax makes it so easy, I can just take pictures and everything is uploaded. It triple checks for accuracy and helps explain topics and answers questions on the spot. I also love seeing how much time I've spent and the count tally for the refund. It is even easier every year, as it keeps and autopopulates my information and details from previous returns.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for sharing! We’re glad you found our service to be a cost-effective solution for your taxes. We’ll keep focusing on delivering that same great value every time you file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 7, 2026
Posted by: Crazy stones
from Pennsylvania
Online is a better option then on desktop>. I have used Turbo tax for over 20 years
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good software.
on April 7, 2026
Posted by: marilynsdaughter
from Oregon
Turbotax covered all the bases. Still didn't make doing taxes fun.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com