Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,519 Reviews)
Rating breakdown 49,519 reviews
5 Stars
36,112
4 Stars
6,001
3 Stars
2,804
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Easy to use for the non-tax specialist
on April 6, 2026
Posted by: RoseMoe
from UT
TurboTax is very friendly and easy to work with overall for lay people
.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 6, 2026
Posted by: Nando2025
from California
Very easy to use, save your work and return later to finish!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax
on April 6, 2026
Posted by: Katie267
from Missouri
It was a good software, but it was very expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the way to go
on April 6, 2026
Posted by: RGAR69
from Riverside, CA
Every years Turbo Tax keeps getting better and better!
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend.
on April 6, 2026
Posted by: MeBPalisade23
from Colorado
User friendly, trouble free. I was hesitant to file taxes on my own. It was easy!
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good
on April 6, 2026
Posted by: ivy63
from FLORIDA
Very easy to use but pricey. Easy but pricey. I have nothing else to say. Comments should be optional.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad stuff me dont like
on April 6, 2026
Posted by: shanezh
from new Jersey
Charged me full price even if my other state tax is zero. I was not sure if I should file that or not so I chose to do it but charing me extra for that feels greedy, next year I prob would ask an accountant to do it for me instead.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax does the job
on April 6, 2026
Posted by: ChrisT2025
from Californai
problem with the review of income section, specifically sale of stock
required review, however after review it still insists on review
after 10 tries, i just ignored the section
AI generated help said to just toggle the section a few times
required review, however after review it still insists on review
after 10 tries, i just ignored the section
AI generated help said to just toggle the section a few times
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com