Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,520 Reviews)
Rating breakdown 49,520 reviews
5 Stars
36,113
4 Stars
6,001
3 Stars
2,804
2 Stars
1,785
1 Star
2,817
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is basically a scam wrapped in a exriment
on April 6, 2026
Posted by: chris18529
from Washinton
You're upsale tricks are deceptive business practices and I am actively looking for a competitor. Your constant attempts to get me to upgrade and constant avoiding of accidently upgrading your service is so absolutely grimey i can't stand it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a tremendous value.
on April 6, 2026
Posted by: Anonymous
from New York
We've been filing with Turbo Tax for over 20 years. Very satisfied.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was very helpful!
on April 6, 2026
Posted by: MayNik
from BayArea, California
Turbotax made things simple while filling up my taxes. The features were to the point with information and guidance. The calculations were precise.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online is AWFUL
on April 6, 2026
Posted by: ABFF
from North Carolina
I have used TurboTax for years. And every year it transfers over information from the previous year and I update or delete it. This yea I used ONLINE and it was AWFUL. NOTHING transferred. It took me extra time to fine all the information and reenter it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 6, 2026
Posted by: Kevin5678
from MD
Very helpful tool and accurate. It takes care of all tax return issues.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Support Awesome
on April 6, 2026
Posted by: SergioHen
from 14009 San Mateo Court
EXCELLENT!!! Great product, great customer and tech support.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Desktop version better
on April 6, 2026
Posted by: SOSMA
from Louisiana
Does not easily handle excess Roth contribution. Cannot make changes. Menu system on the left side is not complete. Desktop version is better. Does not handle LA form correctly for EV.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2 bugs in web version of Turbo Tax
on April 6, 2026
Posted by: RN20
from 362 Massachusetts Avenue
In more than 30 years of using TurboTax this is the first year I felt completely cheated. I will never use TurboTax again. You had 2 bugs in the web version that you did not fixed so I had to print to file my returns.
Written by a customer while visiting turbotax.intuit.com