Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,631 Reviews)
Rating breakdown 49,631 reviews
5 Stars
36,163
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on April 6, 2026
Posted by: VampireChick12
from Virginia
User friendly and easy to use. Would recommend to others for use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I preferred the product that I used to get on CD.
on April 6, 2026
Posted by: JEvansTrpt
from TX
The interface with my financial institution was very confusing. I had to connect several times with them, resulting in duplicate forms that I had to delete.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax getting better
on April 6, 2026
Posted by: jimwey
from MN
It was a little confusing at first but got better as I got used to it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
looking like shysters.
on April 6, 2026
Posted by: leaving2025
from Virginia
I spent so much time trying to figure out how you are trying to take my money while providing the minimum basic service for the yearly double digit rising price. You are blowing it. I will be looking into other options for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 6, 2026
Posted by: Bluepaws
from Chesterfield, Virginia
TurboTax was easy to follow with step by step questions and instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax sucks!!!
on April 6, 2026
Posted by: rvr44
from colorado
Make very difficult to skip state. One stupid issue that was not resolved and should have been by turbo tax prevented me from e-filing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is basically a scam wrapped in a exriment
on April 6, 2026
Posted by: chris18529
from Washinton
You're upsale tricks are deceptive business practices and I am actively looking for a competitor. Your constant attempts to get me to upgrade and constant avoiding of accidently upgrading your service is so absolutely grimey i can't stand it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a tremendous value.
on April 6, 2026
Posted by: Anonymous
from New York
We've been filing with Turbo Tax for over 20 years. Very satisfied.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com